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| Guest Review: 1 |
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Posted Date: 2012-03-29 |
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| We stayed last minute late at night, it was a very quick and easy check in. Hotel was very clean and maintained. |
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| Guest Review: 2 |
by Grace C of
DC metro area |
Posted Date: 2012-03-26 |
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| Very beautiful, cheap for this type of hotel, close to all the old town sights and can drive to the other locations. Great restaurant with good service. We liked it so much that we booked a second night. Only negative thing was the lack of hot bath water. Hot water for 1 minute and then mild, almost cool water. |
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| Guest Review: 3 |
by Nancy P of
Longview, TX |
Posted Date: 2012-03-25 |
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| We stopped here on the way back from a long road trip; after a day of driving we arrived later than expected, so opted for a quick shower and room service. The room/bathroom were comfortable and tasteful, the shower and products left nothing to be desired, and the food/service were excellent! Add to that a comfortable bed and what else does one nee d? |
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| Guest Review: 4 |
by H. S. of
Wilmington, DE |
Posted Date: 2012-03-23 |
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| I had read a lot of really nit-picky reviews of this place before our stay, and was expecting to find a hotel that was resting on its "laurels" of excellent location. But I didn't find this to be the case at all - it was actually a really professionally staffed, great hotel. I work in the top-rated hotel within my (small) state, and it occurred to me that these workers must have had to watch the same kind of "customer is always right" videos that my co-workers and I periodically have to watch, because every person I interacted with was really friendly and pro-actively customer-service oriented. I was not expecting to find that, at all, being used to generally surly hotel workers outside of where I work.
To address one of the things I'd read: the walls are not thin at all. But the doors, like most hotels, are. So if there's loudness in the hallway, you're probably going to hear it. The maids on my floor started their rounds at 8:30am, which was fine by me. But I couldn't hear my neighbors at all - in fact, my husband and I were returning from the hot tub (which was nicer than I was expecting), and as we passed our neighbor's door, heard a screaming baby through the door. And I rolled my eyes at my husband like "Great - this is what we have to deal with all night". But we did not hear a PEEP of that family through the walls. Not a peep. Only when the family was passing by in the hall did we hear them at all.
Regarding the spa, there was a bad dust storm in Abq our first day there, and as soon as the wind stopped, hubby and I headed straight for that outdoor hot tub. As can be expected, there was some sediment from the dust storm in the hot tub. The next day, we went to the hot tub again, and to my great surprise it was spotless. It had been completely cleaned that day. They were really on point with that.
The only complaint I'd read that did ring true was that the heater is loud when it comes on. On our 2nd night, I turned down the heat so that the heater wouldn't hav |
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| Guest Review: 5 |
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Posted Date: 2012-03-21 |
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| we made a reservation on line. The check in was easy and staff very friendly. The room was clean and comfortable. The hotel is conveniently located to old town. We enjoyed our stay. |
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| Guest Review: 6 |
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Posted Date: 2012-03-20 |
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| The beds in this hotel were among the most comfortable I have experienced. |
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| Guest Review: 7 |
by Petye W of
Colorad |
Posted Date: 2012-03-19 |
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| It's located next to old town, only a 5 minute walk.It's also close to the I 25 and I 40 intersection which makes it easy to get anywhere. Did I say there was plenty of close in parking. It's a good deal. |
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| Guest Review: 8 |
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Posted Date: 2012-03-19 |
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| I will definetly return it was extremely nice, and comfortable the staff was extremely nice, polite and helpfull... My overall experience was excellent wouldn't hesitate in recommending this hotel.... |
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| Guest Review: 9 |
by Jason W of
New Haven, CT |
Posted Date: 2012-03-05 |
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| I would avoid the restaurant. The food was horrible, but the atmosphere and staff were great. |
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| Guest Review: 10 |
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Posted Date: 2012-02-13 |
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| I stayed here on my way back through Albuquerque after camping for a week. While it was not as charming and beautiful as the Hotel Andaluz, where I stayed on my way out of town, the service staff was super friendly and helpful in all areas - at reception, in the restaurant and the cleaning staff.
The bed was super comfortable and the linens were comfy too. Had a great view of the mountains and was lucky enough see the balloons take off from west side of town in early morning - what a treat!
It was great to be so close to restaurants and old town shops for nice strolls. Also, they make it easy to bring drinks from bar to hotel room. You can't buy alcohol anywhere within easy walking distance to the hotel due to proximity to school and church. |
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